01
Retail & ecommerce
Product catalog & cart · Omnichannel orders · Product & order assistant
Explore the conceptWORK & STORIES
Different challenges. Distinctive answers.
See how technology fits real work, from customer experiences to business operations. Choose an industry to find a story close to yours.
hstation / digital experiencesFrom a spark to a considered product
Interface media has been reconstructed to illustrate solutions; these are not screenshots of client systems.
10 projects
QR traceability for exported produce
The importer required lot-level traceability. Records were handwritten and reconstructing one lot took four days on average.
Reconstructing a lot record takes under 5 minutes
Matter management for a ten-person law office
Files lived on personal machines, in email and in a filing cabinet. Nobody could answer the simple question: who is this matter waiting on.
Time to find a document down from 12 minutes to under 1
Syncing stock between a shop and four marketplaces
A clothing shop sold on four marketplaces and over the counter. Stock was updated by hand each evening, so overselling was routine.
Orders cancelled for being out of stock down from 11% to 0.6%
Repair orders and parts quotes for a car garage
The garage quoted by text message and tracked jobs on a whiteboard. When a customer asked about their car, somebody had to walk to the workshop and look.
Quote turnaround down from 2 days to 3 hours
Treatment courses and reminders for a spa chain
Customers bought ten-session courses and typically stopped after the fourth. Nobody knew who was mid-course without leafing through a book.
Course completion up from 41% to 67%
Shifts and stock for a six-branch coffee chain
Six branches reported stock in a group chat each evening. The owner did not know which branch was running out until somebody sent a message.
78% fewer mid-shift stockouts
An appointment system for a three-department clinic
The clinic took bookings by phone and wrote them in a paper diary. Double bookings happened weekly. I built a booking system with conflict checks and automatic reminders.
No-show rate down from 23% to 8%
Classifying admission documents with a language model
A training centre received a few thousand applications each intake and sorted them by hand. I put a model into the workflow with a quality harness and a cost ceiling.
91% of documents classified correctly without a human
Rebuilding a commerce site that loaded four times slower than its competitors
The old site took over eight seconds to show its main content on mobile. I rebuilt it and kept every existing URL.
Largest contentful paint down to 1.4 seconds
Replacing ten logistics spreadsheets with one system
A factory ran inventory and delivery on ten shared spreadsheets. I replaced them with one system with roles and an audit trail.
6 hours of data entry saved weekly
VISUAL DIRECTORY / 01—12
Every industry. Its own language.
Stock photography, website compositions and operational interfaces. Original concepts, not screenshots of client systems.
02
Logistics & warehousing
Shipment tracking · Warehouse & route planning · Delivery exception assistant
Explore the concept03
Manufacturing & industry
Catalog & quote requests · Production & quality control · Technical knowledge assistant
Explore the concept04
Clinics & healthcare
Services & appointments · Scheduling & reception · Appointment preparation assistant
Explore the concept05
Education & training
Courses & enrolment · Classes & learning progress · Student support assistant
Explore the concept06
Food, travel & hospitality
Menus & reservations · Tables, rooms & shifts · Guest experience assistant
Explore the concept07
Beauty & wellness
Treatments & bookings · Clients & therapist schedules · Services & availability assistant
Explore the concept08
Property & architecture
Project portfolio & viewings · Listings & lead management · Property discovery assistant
Explore the concept09
Agriculture & food
Products & batch traceability · Growing areas & quality records · Product origin assistant
Explore the concept10
Automotive & technical services
Services & maintenance booking · Work orders & spare parts · Maintenance history assistant
Explore the concept11
Consulting, legal & finance
Expertise & client intake · Cases, documents & deadlines · Document search & drafting
Explore the concept12
SaaS, people & teams
Product site & trial signup · Tasks, people & approvals · Internal knowledge assistant
Explore the conceptStock photography: Unsplash. Concept brands and data are fictional.